Can we please drop the automated messages that play while we are on hold about how our call is important to you. I know it's not true, you definitely know it's not true otherwise why is it automated, and the person that finally answers on the other end after 20 minutes and is making $8 and hour knows it. It just insults us and it completely disrupts the flow of the music. Not to mention I know I am on hold you don't have to tell me every 40 seconds that all your available service reps are busy.
Also in seeing that type of picture above with all sorts of companies, stop that too. Same rules apply. Oh you are a person smiling because you are thinking of the company, because that happens all the time to perfect sculpted chicks.
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